Terms of Service

Effective Date: 6/10/2025

By using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase or signing up for any services.

1. General Use

This site is operated by Solene. By accessing or using this site, you agree to be bound by these terms and any applicable laws. If you do not agree, please do not use this website.

2. Products & Services

We offer digital and physical products (such as music, merchandise, and event tickets). All descriptions, pricing, and availability are subject to change at any time without notice.

3. Payments

All payments are processed securely via third-party providers such as PayPal or Stripe. By making a purchase, you agree to their respective terms and privacy policies.

4. Shipping & Delivery

We ship through trusted carriers such as USPS and UPS. Delivery times may vary based on your location. Once your order is shipped, you will receive tracking information. We are not responsible for delays caused by the carrier.

5. Refunds & Exchanges

All sales are final unless an item arrives damaged or incorrect. If you receive a defective item, please contact us within 7 days of delivery for assistance. Returns are subject to the discrection of the seller.

6. Intellectual Property

All content on this site — including music, videos, images, and text — is the intellectual property of Solene and may not be used or reproduced without permission.

7. User Conduct

You agree not to use this site for unlawful purposes or to infringe upon the rights of others. We reserve the right to restrict access or take action if these terms are violated.

8. Changes to Terms

These terms may be updated periodically. Any changes will be posted here and take effect immediately.

9. Contact

For questions regarding these terms, please contact: info@solenevelvet.com